payment and refund terms

Payment and Refund Terms

Virtual Solutions HQ

Content Audit + 30-Day Plan

The Content Audit + 30-Day Plan is an application-based, asynchronous service designed to provide a focused review of your current content and messaging, along with clear priorities and a practical 30-day action plan.

Pricing

• Founding rate: $247 for the first five accepted clients. 
• Standard rate after the founding five: $397. 

Applying does not guarantee acceptance.

Payment Timing

• Payment is required after acceptance and before work begins. 
• Work does not begin until payment and all required intake materials have been received. 

Delivery

• Delivery is within 7 business days after complete intake and all required materials are received. 
• The service is delivered asynchronously and in writing. 
• No live call is included in the standard service. 

Clarification and Revision

• One written clarification exchange is included within 14 days of delivery. 
• One revision to the 30-day plan is included only if the clarification changes the priority of the plan. 
• A full report rewrite is not included. 

Scope of Service

The Content Audit + 30-Day Plan may include review and recommendations related to positioning, messaging, content strengths, content gaps, content pillars, expert voice, platform priorities, content opportunities, AI use, calls to action, and a prioritized 30-day plan.

The service does not include:

• full content writing or rewriting 
• ongoing social media management 
• website copywriting 
• SEO services 
• paid advertising 
• competitor analysis 
• branding or graphic design 
• tool or account setup 
• account access or posting 
• analysis outside the agreed scope 
• unlimited revisions 
• ongoing consulting 
• live calls as part of the standard service 

Use of AI

AI may be used internally to help organize material and support first-pass analysis.

Every finding, priority, and recommendation is personally reviewed and approved by Sheila Brevard.

AI does not determine what matters in your content or make the final recommendations. That judgment remains with Virtual Solutions HQ.

Refunds and Cancellations

Refund or cancellation requests related to the Content Audit + 30-Day Plan will be reviewed based on the status of the project and the work already completed.

For questions about a payment, cancellation, or refund request, please contact Virtual Solutions HQ directly at support@virtualsolutionshq.com

Nature of the Service

The Content Audit + 30-Day Plan is a strategic content and positioning service. It does not constitute legal, financial, medical, therapeutic, or other licensed professional advice.

Recommendations are based on the materials provided and the scope of the service. Results will vary based on individual circumstances, implementation, market conditions, and other factors.

Contact

For payment, billing, or service questions, please contact:

support@virtualsolutionshq.com